Privacy Policy

Effective Date: July 5, 2025

At GSM, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, software, and services.

1. Information We Collect

When you use our website or services, we may collect:

a) Information You Provide

Name, email address, phone number, company details, and other contact information.

Billing information when you sign up for paid services.

Messages or content you submit via forms, chats, or emails.

b) Automatically Collected Information

IP address, browser type, device type, and operating system.

Usage data, such as pages visited, time spent, clicks, and referring websites.

Cookies and similar tracking technologies.

c) Information From Third Parties

We may receive information from integrations you authorize, such as payment processors or social platforms.

2. How We Use Your Information

We use your information to:

Provide and improve our CRM, marketing automation, and scheduling services.

Respond to your inquiries and provide customer support.

Send you important updates, invoices, or service-related communications.

Personalize your experience and show relevant content or offers.

Analyze website and platform usage to improve our features.

Comply with legal obligations and enforce our agreements.

3. Cookies & Tracking

We use cookies and similar technologies to:

Keep you logged in.

Remember preferences.

Analyze site traffic and usage patterns.

You can control cookies through your browser settings. However, disabling cookies may affect your experience.

4. How We Share Your Information

We may share your data with:

Trusted service providers who assist in operating our website and services (e.g., payment processors, email providers) under confidentiality agreements.

Legal authorities if required by law or to protect our rights.

Other parties with your consent.

We never sell your personal data.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your data. While no system is 100% secure, we work hard to keep your data safe.

6. Data Retention

We retain your information as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, and enforce our agreements.

7. Your Rights

Depending on your location, you may have rights to:

Access or request a copy of your data.

Correct or update inaccurate data.

Request deletion of your data.

Object to or restrict certain processing.

To exercise these rights, please contact us at [email protected].

8. Third-Party Links

Our website and CRM may contain links to third-party sites (e.g., Facebook, Instagram, LinkedIn). We are not responsible for the privacy practices of these sites.

9. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: [email protected]
📞 Phone: +1 (630) 674-2882
🏢 Address: 1309 Coffeen Avenue, Ste 13747, Sheridan, WY 82801